Worked on cleaning out the homestead this weekend and doing some organizing. I had some Augason Farms Black Bean Burger Crumbles stacked two high. When I picked up the bottom one I noticed some "dust" on the floor. When I looked at the bottom of the bucket, it was split.
The only thing that makes sense to me is that it was damaged in shipment and I never looked at the bottom. At this point I've had them about two years.
I called Augason Farms, and they asked me for a picture. They got right back to me and said they'd replace it.
So I'm super happy with their customer service.